Last Updated: November 2025
This Refund Policy applies to all paid courses, digital products, and subscriptions offered on StudyZone.ng.
Eligibility for Refunds
Refunds may be granted under the following conditions:
- Duplicate payment
- Technical issues that prevent access to purchased content, and our support team is unable to resolve it
- Wrong course purchased (if reported within 48 hours)
Non-Refundable Items
- Completed courses
- Downloaded materials
- Certificates already issued
- Promotional or discounted items
Refund Process
To request a refund:
Approved refunds are processed to the original payment method.
Email billing@studyzone.ng with your receipt/transaction ID.
Allow 3–7 working days for review.